Shipping & Returns
Your order may take between 1-7 business days to be produced, quality checked and packed ready for shipping. From the time you place your order online, most orders will be delivered within 5-10 business days, depending on the delivery location and shipping method you choose. High volume production periods may delay delivery of your order.
Book Matz offers economical worldwide shipping. The shipping rates are based on the weight of each order and delivery location. Once you have placed your products in the shopping cart you can check the shipping costs during checkout.
Estimated Delivery Times:
- Within Bengaluru (Karnataka): 2–6 Days*
- Within India: 5–10 Days*
Economy Shipping and Handling Costs. Upgraded shipping options available at time of checkout. Contact Support Centre if you have questions regarding these options. Click Here
Indicative Shipping Price / 0.5 Kg (all inclusive)
FedEx, FedEx Flat Rate, EcomExpress, Delhivery, Aramex, Xpressbees, Dotzot,Fedex Surface, Delhivery surface, Gati Surface, FedEx Surface Lite, Delhivery Surface Lite, Delhivery Surface Standard
Free Shipping for Personalised Books any additional Non-Personalised will be charged *
Non-Personalised Books (General Books)
Some products may vary from above pricing due to size and weight. T&C Apply **
Once the order has been dispatched, you can track your order status via the tracking page Click Here . If you have any enquires please contact our support centre and submit a support request. Our friendly staff will get back to your as per our SLA. Meanwhile you can self help using our Frequently Asked Question’s
Book Matz is proud of the outstanding quality and craftsmanship of our products and provides 100% Satisfaction Guarantee against any manufacturing defects. Refunds and cancellation of order is generally not provided except for cases of process or product malfunction (i.e., workmanship defect, book arrives damaged). Book Matz is not responsible for customer generated mistakes, errors or defects including spelling, typographical or grammatical errors, order quantity or other ordering errors. Please be sure to preview your order carefully before placing your order. Images and text will be printed as they appear in the Preview. We do not proofread for, or correct, any such customer generated mistakes. If you have any questions on returns, please contact us our support team via the Support Centre and submit a request for refund (Click Here)
Book Matz only accepts free returns for Non-Personalised Books (General Books)
Free shipping when you order certain personalised books only amount is limited to certain shipping methods and only available for India Only. Calculated based on cart value after discount codes have been applied.
Non personalised Books (General Books) are not qualified for free shipping and the chargers are subjected to the above pricing mentioned in Shipping terms.
NOTE: For more information, please refer to the Terms and Condition’s
Support Centre: Book Matz Support
Book Matz India.